Gamstop Sees Record Self-Exclusion Sign-Ups, Led by Under-25s

Gambling self-exclusion service Gamstop has reported record registration figures in the first half of 2025, with a significant rise among younger users.

Self-exclusions among 16–24-year-olds increased by 44% year-on-year, with overall sign-ups across all age groups up 19% compared to the same period last year.

The organisation also noted a 36% rise in six-month self-exclusion requests – the shortest available option – while the five-year maximum exclusion remains the most common choice overall, accounting for 47% of all new registrations. Since the scheme launched in 2018, over half (53%) of users have opted for the full five-year term.

Fiona Palmer, CEO of Gamstop, commented:
“We have worked very hard to increase awareness of Gamstop amongst younger consumers and to destigmatise the use of self-exclusion.
We want them to realise that Gamstop can be used as a preventative tool alongside other solutions, giving them breathing space to take back control.”

In leadership news, Gamstop has confirmed that Chris Pond will become its new Chair from September, replacing Jenny Watson MBE. Pond, a former Chair of the UK’s Financial Conduct Authority, currently serves as Chair of both the Money and Mental Health Advisory Board and the Financial Services Consumer Panel at the FCA.

April marked a record-breaking month for Gamstop, with 10,281 people self-excluding – the highest monthly figure since launch. The surge followed the Grand National, with 437 people signing up just two days after the race, making it the busiest day in the organisation’s history. Even higher numbers followed in May, with 10,344 registrations recorded.

Related News: In line with this mission to protect younger adults, GambleAware has launched a new digital support tool designed to help people reduce or stop gambling, with a particular focus on younger adults.