MGM China Strengthens Safer Gambling Strategy with New Employee Education Programme

MGM China has launched the MGM Responsible Gaming Employee Care Programme to deepen team understanding of gambling-related harm and reinforce its commitment to responsible gambling in Macau.

The initiative, introduced last week and celebrated with a formal launch event, aims to deliver a “more extensive, sustainable, and efficient platform of RG promotion,” according to MGM China. It is designed to equip staff with tools and knowledge to better identify and respond to signs of gambling harm.

Through roadshows, interactive games, online quizzes, and dedicated training sessions, the programme seeks to promote awareness and embed a culture of responsibility within MGM’s workforce.

MGM said the programme was developed with input from the Social Welfare Bureau (IAS), Education and Youth Development Bureau (DSEDJ), University of Macau (UM), and Macao Polytechnic University (MPU). It is also co-organised by leading community groups including the Macao Federation of Trade Unions (FAOM) and the Youth Volunteers Association of Macao.

The official launch at MGM COTAI featured key stakeholders and government officials, including:

• Yang Yi, Economic Affairs Department, Liaison Office of the Central People’s Government of Macau
• Aster Ng, Gaming Inspection and Coordination Bureau (DICJ)
• Bonnie Wu, IAS
• Gin Cheang, DSEDJ
• Davis Fong, UM
• Wang Chang Bin, MPU

Community and labour representatives

Tian Han, Executive Vice President of Gaming Operations & Strategic Marketing at MGM, highlighted the company’s “dual-track” strategy combining internal staff engagement with its external Responsible Gaming Community Engagement Scheme. He said:

“This programme will go hand in hand with our existing efforts, creating an internal and external dual-track approach to safer gaming.”